Mastering Encompass®

Workflow Ownership & the Workflow Governance Operating System

• Larry Bailey

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Who actually owns your workflows, and what happens when no one does?

In this Workflow Governance Live Q&A, Larry Bailey breaks down why effective governance starts with clear workflow ownership and accountability and walks through the Workflow Governance Operating System (WGOS) for creating workflows that stay documented, visible, compliant, and continuously improved.

🔹 Why every workflow needs a named owner
 🔹 How long-standing workarounds become mistaken for standard processes
 🔹 Identifying gaps between documented and actual workflows
 🔹 Configuration management and change control
 🔹 Building visibility and audit readiness
 🔹 Mapping workflows to policies and regulatory requirements
 🔹 Creating a continuous workflow governance lifecycle
 🔹 Using WorkflowCoach™ to document and govern workflows

Larry also answers questions about Workflow Governance: Putting Workflow Before Technology® Into Action and how organizations can begin applying these governance principles to their own operations.

Learn more: WorkflowGovernance.net

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Mortgage Workflow Partners helps lenders build smarter workflows, improve operations, and get more value from Encompass®.
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